Refund policy

Customer satisfaction is our number one goal. If you are not completely satisfied with any product that is purchased from us, please contact us to discuss how we can make it better and figure out a resolution. If a credit is arranged, we will require the item be returned back to the shop in the same condition as received with all of the original paperwork. All returned items for credit are subject to a 15% restocking fee.

Shipping costs will not be refunded and if the item was a free shipping item, This cost will be removed from the refund total.

Clearance Items: Products identified and advertised as clearance cannot be returned, unless faulty.

No returns are accepted on used items, items that are not in original condition, books or cut lengths of line, rigging, hose, piping, etc. Special order items are also non-returnable.